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Payments & refunds policy

Last updated: 2025-08-24

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Payments

  • All fees for SchengenSimple services must be paid in advance (prior to the start of any work on your case) unless otherwise agreed in writing.

  • We accept payments via UK bank transfer. The invoice will be shared in writing, with bank details included.

  • A booking is confirmed only after the payment has been received.
     

Refunds

  • Consultation fees are non-refundable once the session has been delivered.

  • For document review or full preparation services, refunds are not provided once work on your case has started.

  • If you cancel before any work has begun, you may request a full refund.

  • No refunds are available for visa refusals. The decision is made solely by the embassy or consulate, and SchengenSimple does not guarantee visa approval.
     

Rescheduling

  • Consultations may be rescheduled once at no additional cost if requested at least 24 hours in advance.

  • Missed appointments without notice are non-refundable.

     

Disclaimer
SchengenSimple is an independent visa consulting service.

I do not represent or work on behalf of any embassy, consulate, or visa centre.

The advice and support I provide are based on publicly available requirements from official sources.

I do not guarantee visa approval, and I will never falsify or alter documents.

The outcome of each application is at the sole discretion of the respective embassy or consulate.

Contact—

Email: schengensimple@gmail.com (if urgent, please put "Urgent" into the email header).

Instagram: @schengensimple

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Payments & Refunds policy

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